Terms of service
OVERVIEW
This website is operated by Market Rasen Pet Center. Throughout the site, the terms “we”, “us”, and “our” refer to Market Rasen Pet Center.
Market Rasen Pet Center offers this website, including all information, tools, products, and services available through the site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or otherwise made available through our website.
These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website.
By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use our Services.
Any new features, products, services, or tools added to the store will also be subject to these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on our website.
Our online store uses an e-commerce platform that enables us to offer and sell our products and services to customers.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or jurisdiction of residence, or that you have given appropriate permission for any minor dependants under your supervision to use the website.
You may not use our products or Services for any illegal or unauthorised purpose.
You must not violate any applicable laws or regulations when using our Services, including intellectual property and copyright laws.
You must not transmit viruses, worms, malware, or other harmful or destructive code.
A material breach of these Terms may result in restriction or termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service where permitted by applicable law.
You understand that certain information you provide, excluding protected payment information, may be transmitted across different networks and adapted where technically necessary.
Payment card information is encrypted during transmission through applicable payment networks and providers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission.
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We aim to provide accurate and useful information on our website.
However, information may occasionally be incomplete, inaccurate, or out of date.
Information on our website is provided for general purposes and should not be relied upon where more complete or current information is reasonably required.
We may update or modify website content from time to time, subject to applicable legal requirements.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change from time to time without prior notice, except where otherwise required by law.
We reserve the right to modify, suspend, or discontinue the Service, or any part of it, where reasonably necessary.
We will not be liable for lawful changes to pricing, availability, suspension, or discontinuation of Services except where liability cannot legally be excluded.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online through our website.
Our current product collections include:
- Dog Toys & Enrichment
- Interactive Treat & Puzzle Toys
- Pet Bowls & Feeding Essentials
- Raised & Speciality Pet Feeders
Product availability and collection contents may change from time to time.
Products are subject to our applicable Return & Refund Policy.
We make reasonable efforts to display product colours, images, dimensions, materials, features, and specifications as accurately as possible.
However, product appearance may vary depending on your screen, device, lighting, and display settings.
We reserve the right, where lawful, to limit sales of our products or Services to particular persons, geographical regions, or jurisdictions.
We may also limit quantities purchased per order or customer where reasonably necessary.
Product descriptions, specifications, availability, and pricing may change from time to time.
We reserve the right to discontinue products where appropriate.
Nothing in this section affects your statutory rights where goods are faulty, not as described, or otherwise fail to meet applicable legal requirements.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel an order where reasonably necessary and permitted by law.
This may include orders placed using the same customer account, payment method, billing address, or shipping address.
We may limit or prohibit orders that reasonably appear to have been placed by unauthorised resellers, dealers, or distributors.
If we modify or cancel an order, we may attempt to contact you using the email address, telephone number, billing information, or shipping details supplied with the order.
You agree to provide current, complete, and accurate purchase and account information.
You are responsible for keeping relevant information up to date so that we can process transactions and contact you when necessary.
For information about returns and refunds, please review our Return & Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not directly control.
Such tools may be made available on an “as is” and “as available” basis.
Your use of third-party tools may be subject to the applicable provider's own terms, conditions, and privacy policies.
You should review those terms before using third-party services.
We may introduce additional tools, resources, or features in the future, which may also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content or Services available through our website may contain links to third-party websites.
Third-party websites are not necessarily operated or controlled by Market Rasen Pet Center.
We are not responsible for independently verifying all content, accuracy, security, availability, policies, or practices of third-party websites.
Please review the relevant third party's terms and policies before completing any transaction.
Questions or complaints relating specifically to third-party products or services should generally be directed to the applicable provider.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit reviews, comments, suggestions, ideas, proposals, or other content, you confirm that you have the necessary rights to provide that content.
Where permitted by law, we may use submitted content for legitimate business purposes, including:
- Operating our Services
- Improving our website
- Customer support
- Marketing and promotional purposes
We may monitor, edit, reject, or remove content that we reasonably determine is unlawful, abusive, defamatory, misleading, obscene, infringes intellectual property rights, or otherwise violates these Terms.
You must not use a false email address, impersonate another person, or mislead us regarding the origin of submitted content.
You remain responsible for the content and accuracy of your submissions.
SECTION 10 – PERSONAL INFORMATION
Your submission and our processing of personal information through the store are governed by our Privacy Policy.
Please review our Privacy Policy for information about how personal information is collected, used, stored, and otherwise processed.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions.
These may relate to:
- Product descriptions
- Product specifications
- Pricing
- Promotions
- Offers
- Shipping charges
- Transit times
- Delivery estimates
- Product availability
We reserve the right to correct errors or inaccuracies and update information where necessary.
Where an error affects an order already placed, we will handle the matter in accordance with applicable law and our relevant store policies.
SECTION 12 – PROHIBITED USES
You must not use our website or Services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe our intellectual property rights or those of another party
- To submit false or misleading information
- To harass, threaten, abuse, defame, or unlawfully discriminate against another person
- To upload viruses, malware, or other harmful code
- To unlawfully collect or track personal information
- To spam, phish, scrape, crawl, or misuse the website
- To impersonate another person or entity
- To interfere with or circumvent website security features
We reserve the right to restrict or terminate access to the Services where these restrictions are materially violated.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that access to our website, or Services will always be uninterrupted, timely, secure, or error-free.
We also do not guarantee that every result obtained through use of our Services will always be accurate or reliable.
From time to time, we may temporarily suspend or restrict Services for maintenance, technical, security, or operational reasons.
To the extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis.
Nothing in these Terms excludes or limits any warranty, guarantee, liability, consumer right, or remedy that cannot lawfully be excluded or restricted.
To the fullest extent permitted by applicable law, Market Rasen Pet Center, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect or consequential losses arising solely from use of the Services where such liability may legally be limited.
SECTION 14 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Market Rasen Pet Center, its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from legitimate third-party claims arising directly from:
- Your material breach of these Terms
- Your unlawful use of the Services
- Your infringement of another person's legal rights
This section applies only to the extent permitted by applicable law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.
Any unenforceable portion will be treated as severed without affecting the validity of the remaining provisions.
SECTION 16 – TERMINATION
The rights and obligations incurred before termination will survive where applicable.
These Terms remain effective unless terminated by either you or Market Rasen Pet Center.
You may stop using our Services at any time.
If we reasonably determine that you have materially breached these Terms, we may suspend or terminate access to all or part of the Services where permitted by law.
Termination does not affect rights, obligations, payments, or liabilities that arose before termination.
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with applicable policies and operating rules published on our website, constitute the agreement governing your use of our Services.
They supersede earlier versions concerning the same subject matter unless otherwise expressly agreed.
Nothing in these Terms is intended to remove or restrict statutory consumer rights.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by and interpreted in accordance with the applicable laws of the United Kingdom.
Nothing in this section prevents consumers from relying on mandatory protections available under applicable law.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You may review the most current version of these Terms of Service on this page.
We reserve the right to update, change, or replace parts of these Terms where appropriate by publishing revised Terms on our website.
Where required by law, appropriate notice of material changes will be provided.
Your continued use of the website following applicable changes may constitute acceptance of the revised Terms where legally permitted.
SECTION 20 – CONTACT INFORMATION
Questions regarding these Terms of Service can be directed to us using the following details:
Business Name: Market Rasen Pet Center
Business Email: support@Marketrasenpetcenter.com
Business Phone: +44 7915 938339
Business Address: 18 Queen Street, Market Rasen, LN8 3EH, United Kingdom
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT UTC+0)
Order Cut-Off Time: 5:00 PM (GMT UTC+0)